Very poor service, couldn’t recommend but did get my refund after chasing. Since poor service from west end dental I was very unsure on dentists but found my dentist in Rhos on Sea, oh my days I have never come across had such a welcoming, friendly, very professional, caring and kind practice. Showed me what a poor service I received at west end dental.
Very poor service, couldn’t recommend but did get my refund after chasing. Since poor service from west end dental I was very unsure on dentists but found my dentist in Rhos on Sea, oh my days I have never come across had such a welcoming, friendly, very professional, caring and kind practice. Showed me what a more service I received at west end dental.
Very friendly, efficient, polite, helpful, professional staff. Dr Ferguson took time to explain my procedure in depth and was able to answer all my questions in words I understood. #no jargon As pleasant an experience as a visit to the dentist can be. Thank You
I have been visiting West End Dental practice now for almost 9 months as I needed ongoing treatment for some collapsed bridgework. As a very nervous patient they have been kind, understanding and gentle. They are very professional and well organised, but also friendly and pleasant to deal with. I am glad to have found them and I have no hesitation in recommending them.
After years of not going to the dentist I ended up coming to west end dental for a checkup ... I found out that I needed quit a bit of work done and was terrified of what was going to happen. My first visit was with Dr Ferguson who did the initial checkup, x-rays etc, from there I have now had 2 consultations with Donna, after which my teeth look like I thought they never would. I can't speak highly enough of Donna and her team ,they have made me so calm and relaxed coming to the dentist, she is evidently passionate about what she does - She explains every part of what she's doing (if you want to know about it like me) and you can see that she genuinely feels as good as you do when you come from there with better teeth than when you came in. Both times I've been I've never once felt uncomfortable or embarrassed about my teeth which I have had before. I can honestly say I am now looking forward to my next appointment in 6 months time and showing Donna that I've been keeping up with my homework! :D
i visited West End Dental for a consultation following years of living with unsightly crowns. my initial consultation with Dr Ferguson was very thorough will full explanations of all treatments necessary, this was followed by a meeting with Adelaide who clearly explained all the payment plan options. my treatment has been exceptional, the quality of the new crowns is incredible and i am thrilled with the results.
Excellent dental practice, modern and innovative. I've been a patient of Dr Mark Gibson for some time now and the care and attention with check up as necessary is first class as is follow up hygiene appointments. Great dental care, can highly recommend.
The first point of contact was Adelaide and I felt very confident and very at ease. My decision was made much easier because of the comprehensive advice I received. I felt Dr Ferguson was extremely competent and his experience definitely made all the difference to the end result.
Thirteen years ago I was embarrassed to smile, had difficulty eating and suffered constantly with crowns falling out. After consulting with Dr Ferguson i decided to invest in implants. i have just had a consultation today and can honestly say they are still perfect as the day they were done, they are absolutely Fab and have changed my life.i hope they are good for another thirteen yeas.thank you so much.
Having previously experienced a very traumatic tooth extraction at an emergency dental hospital years ago, I was extremely nervous going in for my extraction today at West End Dental. The team at West End Dental provided me with an exceptional service, and all of my fears were put at ease. Right from the off every single stage was explained, there was no rushing the process or dismissive responses to any of questions I raised. The extraction was completely painless and the process went exactly as described with a great team of friendly staff. 1st class treatment.
Dr Trevor Ferguson , the chief dental surgeon at West End Dental practice, has carried out two very complex operations on my two front teeth which were damaged some years ago in a fall against a curb. The first involved removal of infected material and replacing bone in the top jaw beneath the nasal cavity before an implant could be fitted. The whole process took nearly 9 months because there was a lot of meticulous precision work and healing involved. The second was much quicker as the bone was healthy. During my treatment, I was introduced to a Hygienist regime which has transformed my dental health . In all cases and in all phases of the work, the staff and practitioners were efficient and helpful.I play a brass instrument in a band which makes my front teeth extremely important in enabling me to continue playing. The two implants have re-aligned my teeth and strengthened them so that the the resultant sound from the instruments has actually improved.I would recommend the whole West End Dental Practice team and Trevor Ferguson in particular for their compassionate and expert treatment
I have recently visited the practice in Colwyn Bay for facial aesthetic treatment and I have to say how impressed I was with the practice. The staff were extremely friendly and professional. I saw Mark who explained the process to me in great detail and he really took his time, (I think he could sense I was nervous). His assistant was a fantastic support also. Great modern facilities and I will definitely be returning. Highly recommended!